Almost everyone in all types of organisation – business, professional, governmental, academic – has to make the critical leap to managing people for the first time. In todays fast-paced business world, companies often don't have time to give new managers the training and guidance they need.
Written specifically for those faced with the daunting task of changing from following instructions to giving them for the first time, Julie Lewthwaite gives you all the tools and iinsights that you'll need to successfully navigate the next stage of your career.
By focussing on techniques to manage the relationship between employer and employee you will learn how to get the best from your team and succeed in your new role. This is the ultimate guide to ease you into your first management position and get your leadership career off to a flying start.
This book has been widely adopted in businesses and in particular the public sector. It is full of assessment exercises and checklists so you can track your progress.
This is a fully updated version of a highly successful title by the author of the best-selling Everything You Need for an NVQ in Management.
1: Setting the scene
2: Learning to learn
4: Negotiation and working with conflict
6: Stress management
7: Time management
8: Recruitment and selection
9: Developing people
10: Performance appraisal
13: Team building
‘The value of this book is that it makes a worthwhile attempt to help the first-time manager. Combining training material with a storyline involving real people makes it a lot more digestible than a textbook... I was 39 before I became a director of a new business, with almost no experience of managing other people or relationships… Lewthwaite’s book would have been extremely useful.’
‘There are books on managing people by the truckload, but little specifically for the first time manager... The whole range of management knowledge, theory and practice is contained in this easily absorbed text.’
‘For a first time employer, I believe her new book would be an invaluable tool for learning the skills and techniques needed to put together and develop a successful team. I wish I had read this a year ago when I started my business! It is a privilege to learn from someone so experienced and skillful in managing people.’
James Murray Wells, Managing Director, Glasses Direct
‘Leaves no stone unturned... All aspects of the art of management are explored... full of self-assessment checklists and bullet points.’